Rocket.Chat vs Zendesk: Which is Better?
The Verdict
All 2 tools are strong choices, but they win in different lanes. Zendesk takes the top spot overall thanks to its balance of quality, popularity and community trust. If budget matters, Rocket.Chat is the best free pick. Use the table below to weigh the exact trade-offs for your use case.
Winners by category
Best Overall
Best Value
Best Free
Best for Enterprise
Best for Developers
Best for Students
| Tool | ||
|---|---|---|
| Rating |
Rocket.Chat
- Open source
- Has a free plan
- Scales with your team
- No installation required
- Subscription cost
- Data lives in the cloud